Pearl of the Orient Express LLC. recognizes the importance of protecting information we may collect from customers using www.pearloftheorientexpress.com. Our policy is to use the information we acquire from users through the registration and purchasing process or through user postings on our site for internal business purposes only, and we maintain appropriate security measures to keep this information private.
The following statement applies only to members of the general public and is intended to address concerns about the types of information gathered from the public, if any, and how that information is used.
A “cookie” is a small file containing information that is placed on a user’s computer by a web server. Typically, these files are used to enhance the user’s experience of the site, to help users move between pages in a database, or to customize information for a user.
Cookie data is not used in any way that would disclose personally identifiable information to outside parties unless Pearl of the Orient Express LLC. is legally required to do so in connection with law enforcement investigations or other legal proceedings.
2. Logs and Network Monitoring
Pearl of the Orient Express LLC. maintains log files of all access to its site and also monitors network traffic for the purposes of site management. This information is used to help diagnose problems with the server and to carry out other administrative tasks. Log analysis tools are also used to create summary statistics to determine which information is of most interest to users, to identify system problem areas, or to help determine technical requirements.
Information such as the following is collected in these files:
- Hostname: the hostname and/or IP address of the computer requesting access to the site
- User-Agent: the type of browser, its version, and the operating system of the computer
requesting access (e.g., Netscape 4 for Windows, IE 4 for Macintosh, etc.)
- Referrer: the web page the user came fromSystem date: the date and time on the server
at the time of access
- Full request: the exact request the user made
- Status: the status code the server returned, e.g., fulfilled request, file not found
- Content length: the size, in bytes, of the file sent to the user
- Method: the request method used by the browser (e.g., post, get)
- Universal Resource Identifier (URI): the location of the particular resource requested. (More
commonly known as a URL.)
- Query string of the URI: anything after a question mark in a URI. For example, if a keyword
search has been requested, the search word will appear in the query string.
- Protocol: the technical protocol and version used, i.e., http 1.0, ftp, etc.
The above information is not used in any way that would reveal personally identifying information to outside parties unless Pearl of the Orient Express LLC. is legally required to do so in connection with law enforcement investigations or other legal proceedings.
3. Email and Form Information
If a visitor from the general public sends Pearl of the Orient Express LLC. an e-mail message or fills out a web-based form with a question or comment that contains personally identifying information, that information will only be used to respond to the request and analyze trends. The message may be redirected to another department or person who is better able to answer your question. Such information is not used in any way that would reveal personally identifying information to outside parties unless System Administration is legally required to do so in connection with law enforcement investigations or other legal proceedings.
This site may contain links to other sites. Pearl of the Orient Express LLC. is not responsible for the privacy practices or the content of such websites.
We take steps to protect against the loss, misuse, or unauthorized alteration of personally-identifiable information collected through this Web site. We recognize the importance of security for all personally-identifiable information collected by our Web site. We exercise care in providing secure transmission of your information from your PC to our servers.
Once we receive personally-identifiable information, we take steps to protect its security on our systems. In the event we request or transmit sensitive information, such as credit card information or Social Security Numbers, we use industry standard, secure socket layer ("SSL") encryption.
We limit access to personally-identifiable information to those employees who need access in order to carry out their job responsibilities.